Let's say that after a day of cutting wood for winter you wake up and can barely walk. You've never been this sore before so you decide to go and see someone about it. After a quick Google search, you find a physiotherapist that is close by and give them a ring. The receptionist answers but says she'll need to put you on hold and then.... Nothing.... Silence. "Did it work, has their been a mistake, has she forgotten about me" you ask your self. You decide to hang up and try another physiotherapist. Once again you are put on hold but this time they play the radio through the line and it's right in the middle of an ad break. You hear an ad for a chiropractor that says they can help with back and neck pain. You think great that's just what I need so you ring up and ring the chiropractor. Once again you are put on hold but this time they have a custom made, professional on hold message. You hear some great tips on how to prevent back pain in the future and the benefits of using a foam roller. When the receptionists takes your call you book an appointment and enquire about their foam rollers.
Keep callers to your business informed, promote products, enhance business reputation, provide useful information and educate callers who are on hold or being transferred.
While a caller is on hold, that’s your chance to tell them what you do, how you do it, a little about your history and affiliated services with an on hold message. You get your message across, gain further respect and with any luck make that extra sale.
Don't risk your clients hearing ads for your competition while listening to the radio on your on hold message or the confusion of the line just going silent. Voice Media can custom make an On Hold Message using professional male or female Voice Over Artists and a selection of music styles to suit your business.
If your still unsure if an on hold message is the right fit for your business get in touch with us no organise a free no obligation demo.
If you have any questions please email Josh at firstname.lastname@example.org or comment below.